• Frequently asked questions

    Frequently Asked Questions

    We offer a premium platform for
    building and managing a highly functional
    website without the headaches and cost
    of custom programming.

Do I need to hire a programmer?

No, using PortalProdigy you can build a highly functional website without programming. PortalProdigy provides menu driven processes for configuring all features and content.

Do I need to know HTML?

No, PortalProdigy includes a number of attractive pre-built templates for you to choose from thus eliminating the need to know HTML. All features are configured using a menu driven process and do not require knowledge of HTML. PortalProdigy also includes a built-in editor to format content without knowledge of HTML. HTML skills are necessary to customize templates and to create new templates. Our team of experts is available to perform this task for you.

Can I create my own website design?

Yes, PortalProdigy creates web pages using customizable templates that give you total control over your website's design. You can copy and modify our standard templates or create new ones from scratch.

Can I accept major credit cards directly on my website?

Yes, you can.

Do all plans include all features?

Yes, all plans include all features listed on our Features page.

What if I need additional features that are not part of PortalProdigy?

We have a community development program that makes adding additional features affordable. Please contact us for more information.

Can I have my own SSL Certificate?

Yes. You may purchase it direct from us or from another provider. There is a small fee of $75 to install the certificate.

Do you charge transaction fees?

No. We do not charge transaction fees.

Can PortalProdigy scale if our web traffic increases?

Yes, PortalProdigy is a cloud based service that supports web server farms with an unlimited number of web servers. This combined with PortalProdigy's broad feature set makes it unlikely you will outgrow PortalProdigy anytime soon.

Is my data secured?

Yes. Keeping your data secure is our number one priority. PortalProdigy was designed from the ground up to prevent unauthorized access to data. You control who can access what features and what data on your website. Our server facility is a state-of-the-art Tier III, SAS 70 Type II compliant data center located in Irvine, California. This facility boasts fully redundant power with diesel generators for backup, diverse paths and providers for Internet access, and multi-tiered reliable security services. Each of our servers is configured with a shared highly assured SSL Certificate with 256 bit encryption for secure connections. You may also install your own SSL Certificate. Websites are backed up nightly.

Can I host PortalProdigy on my own server?

Yes, and you may migrate it from our hosted server to your own server at any time. Please contact us for more information.

Is there a limit to the number of products or other types of records?

No, PortalProdigy supports an unlimited number of products and records of all types. Pricing may vary depending on the number of records and you may upgrade to a different pricing plan as your organization grows.

Does PortalProdigy support bulk emailing?

Yes, PortalProdigy includes an industrial grade email engine that can support automated email broadcasts to thousands of recipients. Emails can be personalized using mail merge tags. Note that we only allow permission based emailing. We don't permit SPAM. Note that PortalProdigy emails can be configured to include an opt-out link that will remove a user's email from future broadcasts.

We want to convert to PortalProdigy. Can we import data from our existing website?

Yes, you can import your contacts including customers, members, vendors, and employees; companies; web pages; digital content including documents and all other file types; products including pictures, inventory, downloads, comparable products, related products, product kits and SEO data; job listings; exchange listings; and more. It's easy with PortalProdigy's import tool.

Do you provide training?

Yes, we provide onsite training, webinar training, and video based training. Training programs can be tailored to your needs. Please contact us for details. We also offer a variety of online resources including context sensitive help within the administrative section of your website, help guides, tutorials and support forums.

How long has Brolin been in business?

27 years! We started in 1986 as a consulting service and custom programming shop and incorporated Brolin in 1994. The PortalProdigy product was initially released in 2001 and we have been continuously improving it ever since. Thank you to all our valued customers!

Is PortalProdigy optimized for search engines?

Yes, PortalProdigy is designed to get you maximum exposure on the search engines. Many of our client's websites rank on the first page of Google for their important keywords. Our search engine optimization features include the ability to automatically generate or manually define page titles, meta tag keywords, meta tag descriptions, and human readable URLs. No programming or HTML knowledge is required. All features and individual records provide simple data entry forms for SEO data. PortalProdigy also automatically generates a Google Site Map. You can define default SEO values and override them for individual pages and groups of page. You can also import these values.

Is PortalProdigy offered as a Cloud based service?

Yes, PortalProdigy is offered as a Cloud based service thus eliminating the hassles and high cost of maintaining your own IT infrastructure.

Do you offer a reseller program?

Yes. Please contact us for details.